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Trusted Zoho Certified CRM Consultants & Implementation Experts 

by Victor

Lumen Business is the Leader in Comprehensive Zoho CRM Solutions. Lumen stands out as a comprehensive solution provider, distinguished by over 25 years of CRM experience and a track record of success with over 770 happy customers. By uniquely combining the roles of certified Zoho CRM consultants, top-tier software developers, and the most experienced API developers, we bring a distinctive edge to our solutions.

Our extended expertise now includes integrating OpenAI technologies with Zoho, further enhancing our technical prowess and deep understanding of sales processes and training. This positions us at the forefront of CRM innovation, offering smarter and more adaptive solutions.

6 points to choose the right Zoho Consultant to improve your Business

  •  We cater to all organisational sizes and have Government, Enterprises and SMEs clients.
    We are the chosen partner for Government and Enterprises when they choose Zoho, with a proven track record of delivering customised solutions to our clients. Especially when the solutions are complex.
    We’re the Experts of Zoho CRM, all our staff are Kiwis, and we do not outsource any work overseas.
  •  Expert Sales Process Integration: Our approach to Zoho CRM transcends typical implementations. By infusing advanced sales process knowledge and training into the CRM system, we enhance the efficiency and effectiveness of your sales team.
  •  Cutting-Edge Software Development: As leading software developers, we excel in innovation, not just customization. Our capability to develop bespoke software solutions both within and independent of the Zoho ecosystem sets us apart, offering functionality and integration beyond standard offerings.
  •  Unmatched API Development Expertise: Recognised as New Zealand’s most experienced Zoho API developers, our proficiency ensures seamless integration and maximises the utility of your Zoho CRM, enhancing both the user experience and operational efficiency. As the largest Zoho API integrator in ANZ, we give you the assurance that your project is safe, on time, and on budget.
  •  Assured Data Security and Compliance: Our unwavering commitment to data security is demonstrated by our comprehensive risk assessments (the only Zoho partner to pass a risk assessment, NZISM) and continuous efforts towards achieving ISO 27001 certification.
  •  Lumen distinguishes itself through a powerful combination of highly skilled IT professionals, experts in business process automation, and adept software developers, merged seamlessly with our proficiency in account management and sales training. This blend of technical expertise and business acumen ensures that our clients receive the most effective and efficient implementation of Zoho CRM, tailored to their unique needs.

The 5 Cutting-Edge Reasons Lumen is Zoho’s Most Innovative Consultant


  1. The first worldwide Zoho partner to introduce sales training to Zoho CRM
  2. The first worldwide Zoho partner to integrate ChatGPT with Zoho Desk and SalesIQ
  3. The first worldwide Zoho partner to build an RPA project between UiPath and Zoho CRM/Analytic
  4. The first worldwide Zoho partner to integrate a keyword funnel into Zoho CRM
  5. The first worldwide Zoho partner to upload data automatically from CSV to Zoho CRM/Books

Top 7 Reasons to Choose your most effective Zoho CRM Consultant

  1. Trailblazers in integrating sales training with Zoho CRM
  2. Pioneers in ChatGPT integration with Zoho Desk and SalesIQ
  3. First to integrate Amazon Connect with Zoho SalesIQ.
  4. Renowned for managing complex and large-scale Zoho Analytics projects
  5. Recognised as the most experienced Zoho API developer in New Zealand.
  6. Trusted by government, enterprises, and SMEs for our comprehensive Zoho expertise
  7. Express Zoho Implementation by Zoho Partner 

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