Home » How to Build a Telemedicine Platform: Ready-Made vs Custom

How to Build a Telemedicine Platform: Ready-Made vs Custom

by Victor

The rise of telemedicine was prompted by many factors including the spread of technology use and the COVID pandemic that changed the medical industry to the core. In the thriving telehealth market, telehealth startups are hard-pressed to choose between custom development or pick a ready-made solution. To help you make the right choice, in this blog post, we’re going to delve into the potential pitfalls associated with off-the-shelf telemedicine software solutions and highlight the benefits of opting for tailored development. 

Security Concerns

The Critical Insight cybersecurity firm reports that 40 million individuals were affected by healthcare data breaches during the first half of 2023. Same report states that nearly 77% of successful attacks were the result of targeting network servers. These numbers raise concerns about storing sensitive healthcare information in third-party servers that simply rarely provide the security measures of the highest standard. On the other hand, custom development allows you to tailor security measures to your specific needs, reducing the risk of data breaches and ensuring compliance with industry standards like HIPAA

Lack of Personal Touch

Telemedicine is not solely about medical diagnosis and treatment; it’s about fostering trust and building relationships between healthcare providers and patients. Ready-made solutions often falter in this regard as they lack the personalization that both healthcare providers and patients desire. Custom development offers you the creative freedom to craft a user experience that resonates with your brand identity and addresses the unique needs of your target audience. 

Lame Tech Support

Companies that develop ready-made telehealth platforms most often include technical support. However, they tend to discontinue support updates for some of their products or provide poor level services. Since custom development is tailored to cater to your specific requirements, it provides lifeline in the form of dedicated support teams. In addition, these experts are intimately acquainted with the intricacies of your platform, ensuring that any technical hiccups are swiftly resolved. This level of support is the whole difference between a seamless patient experience and frustrating disruptions.

Risk to Get Lost in the Crowd

On-the-shelf healthcare solutions are easily available which makes them an enticing choice (not only for you but your competitors as well). Ready-made solutions limit your ability to gain competitive advantage in the crowded telemedicine market, which, by the way, was valued at $83.5 billion in 2022. 

Voypost, as a trusted custom telemedicine software development company, understands the unique challenges and opportunities in this field. With their expertise, you can harness the full potential of telemedicine, providing your patients with a secure, personalized, and seamless healthcare experience that stands out in a competitive market.

Scalability Perspectives

As user numbers of your telemedicine platform surge, you’ll inevitably face the need for scalability. Ready-made solutions may not seamlessly accommodate this growth, potentially limiting your platform’s data storage, device compatibility or API integrations capabilities. Custom development, on the other hand, provides you with the flexibility to adapt and scale your platform as required. This scalability ensures that you can accommodate a growing user base without compromising on performance or user experience. 

Value for Money

Even though ready-made development seems a great budget-saver at the first glance, but when you consider the long-term value and the return on investment, the picture can change significantly. Ready-made solutions often come with a fixed set of features, some of which you may not need, leading to unnecessary costs. Moreover, they may require you to pay for upgrades, customizations, or additional support services, which can add up over time.

With custom telemedicine website design and development, you have the freedom to build a platform tailored precisely to your needs, without paying for superfluous features

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